Returns
HOMO gladly accept returns and exchanges.
Contact me within: 14 days of delivery.
Dispatch items back within: 30 days of delivery.
The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders.
- Perishable products (like food or flowers).
- Digital downloads.
- Intimate items (for health/hygiene reasons).
Conditions of return
- Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. if it gets lost in the post HOMO is not liable.
Frequently asked questions
Q: How can I return an item?
A: If you email though our contact page with your request, well send you all the relevant information to do so. Please see returns page for more information.
Q: Can I return underwear?
A: No all underwear sales are final. Even if you claim you have not worn it.
Q: Can I return sale items?
A: All sales are final and none refundable.